Terms & Conditions

TERMS AND CONDITIONS

Terms of Booking & Booking Deposit

Thank you for choosing to book with us. By placing a booking, you and your guests agree to the following terms and conditions as set-out. If you have any questions about booking with us, please contact us before making a booking.

A £50 per room non refundable deposit is payable to confirm your booking.

The maximum number of staying guests per room is illustrated in the room occupancy details on the website. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrival and damages as set-out within. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third-party visitors are only allowed access with our permission.

Payments can be made online/over the phone using debit/credit card as well as by bank transfer, cheque or cash. Any charges raised against us by our bank for handling dishonoured cheques, bank transfers or any other payments, must be reimbursed by the lead guest within seven days of any request to do so.

All guests agree to respect the privacy and peace of other staying guests, neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance/nuisance to other guests, neighbours or the owners.

Cancellation, Returned Deposit & Non-Arrival Conditions

Guests who need to cancel a booking should contact us as soon as possible. If you cancel less than 48 hours in advance, you will be charged for the full length of your stay. Please ensure you have travel insurance.

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

WiFi Fair & Appropriate Usage Policy

Guests should use the Internet fairly and appropriately. The internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video, music, media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads/uploads.

Damages & Lost Property

We reserve the right to charge the lead guest for any damages caused through the course of the booking by any member of the booking party.

Any lost property left behind by guests will be held for 1 month. Whilst we will make our best efforts to reunite lost property with its owners, we accept no responsibility for replacing lost items and encourage guests to ensure they have all their belongings before leaving. We may offer to post lost items at the cost of the guest, otherwise collection can be arranged.

Children

Unfortunately, we are unable to cater for children under the age of 16.

Smoking

Strictly no smoking throughout the house.

Pets & Service Dogs

We do not accept pets, except for service dogs.

Parking

There is a parking space for each room. Vehicles are left at owners’ risk.

Accessibility Statement

We have an accessibility and access statement, which is available on request

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